Google Play • User Data Deletion Compliance

Account & Data Deletion Request

Self-service steps to request permanent deletion of your INAC Transport Manager profile

1. In-App Instant Self-Service Deletion

You can delete your personal user account instantly within the mobile application:

  1. Open the INAC Transport Manager app on your Android device.
  2. Tap on Settings (gear icon) in the bottom navigation.
  3. Tap on Account & Security Profile.
  4. Scroll to the bottom and select Delete Account & Personal Data.
  5. Confirm via OTP verification. Your user login, session tokens, and personal credentials will be purged immediately.

2. Web & Email Deletion Request

If you have uninstalled the app and wish to purge your records, submit an email to support@inacplatforms.com or message our WhatsApp Desk with:

  • Subject: Account Deletion Request — [Registered Phone Number]
  • Your registered mobile number and transport company trade name.
  • Confirmation that you have backed up any necessary historical bilty PDFs.

Requests received via email/WhatsApp are verified and completed within 48 to 72 business hours.

3. Important Statutory Retention Exception

In compliance with Section 36 of the Central Goods and Services Tax (CGST) Act, 2017, historical tax invoices and Lorry Receipts (bilties) issued to external parties must be retained for the statutory 7-year audit period. While your personal profile, device tokens, and contact lists are purged, financial documents generated for tax compliance are preserved in an archived, read-only state.